Customizing/adding/removing checkout fields
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Andy🤠
complete
Hey there,
We've added custom checkout translations, which allow you to change any wording on the checkout and add multiple languages.
You can enable it by link 👇
https://www.subbly.co/admin/shop/translations
And feel free to book a short meeting with me to share more of your feedback👇.
https://calendly.com/subbly_andy/30min
Jonny Sadler
Hey Andy🤠, you merged the 'Create a language feature with fields for every text string' post in here - is that because it will be part of this build? Is there an ETA?
Getting a lot of confusion and conversion drop off because our checkout survey shows the price as '£xx.xx/each' when each product is for two, and we cannot customise this text string.
Jonny Sadler
Hey Andy🤠, following up on this one too 😊 we're getting lots of comments and conversion drop-off from confusion on pricing because of this.
Andy🤠
Jonny Sadler: Hey Jonny Sadler, we are already working towards it. You can expect this very soon
Jonny Sadler
Andy🤠: Ace, appreciate it! Happy to share any insight on CVR once updated too.
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Giada Fortunata
Is there a timeline for this feature? This is very important feature for being able to use Subbly.
Andy🤠
Merged in a post:
"Please choose a price plan" is too restrictive
J
Jeff Duggan
I have a coffee roasting company and offer coffee subscription. The pricing is determined by the number of bags, not the frequency of shipment. In other words, if you want one bag ($16.95) weekly, bi-weekly, or monthly, that one bag will always cost $16.95 for the shipment. The way the system is configured now, when the customer gets to the "Please choose a price plan" and I have a bi-weekly, monthly, and bi-monthly option, it is showing "$0.00" under all of these options. That is because frequency is affecting the pricing as I just mentioned. It looks bad/confusing to see that on the customer side. Also, the title of that option should be editable. Rather than "Please choose a price plan" for the billing/shipment frequency, I would love to be able to say, "Please choose a shipment frequency."
Andy🤠
Hi Jeff Duggan. Thank you for such detailed description. We'll take this into account.
Andy🤠
Merged in a post:
Create a language feature with fields for every text string
Jonny Sadler
Add a feature to change any text string in the checkout, similar to Shopify's Lanugage editor (screenshot attached) or WPML.
Even if only for more critical purchase messaging (e.g. the '/each' string in the checkout survey quantity choice question)
🙏
Andy🤠
Merged in a post:
Move gift start date/message/duration BEFORE entering card details on mobile checkout
Emily Herriott
Customers currently select 'this is a gift' and are then asked for card details. Only then will they have the option to add the subscription details and gift message to the order which isn't intuitive and confuses customers. It doesn't relate to the stepped numbers at the top of the checkout so a customer would assume that this will complete the order and not have the customise options we suggest are available.
M
Mike Remer
Showing Survey answers vs "4 customisations" would be a nice improvement
Andy🤠
Merged in a post:
customize checkout fields
T
Tracy Schactman
Would love to have the ability to customize the wording on some of the checkout fields, such as 'set up fee' and 'starting date'. These can be confusing for customers and it would be nice to have flexibility to change the wording to fit our needs.
M
Moriah Fordham
I would like to second this request. Making the fields in the checkout customizable would be incredibly helpful.
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