Export entire customer list in CSV | Voters

Export entire customer list in CSV

complete

Katie Weston

Sometimes I need to go back and export a csv file for orders that have already shipped, usually for accounting purposes, when I need a record of the payments I have received in a specific period of time. Being only able to export pending orders is really unhelpful.

April 8, 2019

Andrija Krstic

marked this post as

complete

This is now possible to achieve from Customers tab on your Subbly admin. Currently, you're able to filter between active and inactive customers, and based on customer's subscription products or preferences. More functionality soon to come ...

Andrija Krstic

Merged in a post:

Export subscription file

Kerri Borelli

Allow users to export subscription list into .csv file

May 19, 2019

Andrija Krstic

Merged in a post:

Export all Customers emails through CSV not just current Orders

George Kleanthous

Would be great to be able to export all customers information through CSV to allow to easily manage emails via Mail Chimp etc rather than just current orders

May 19, 2019

Chrystal Sparkles

YES. I just had to go through our small customer list and add each one individually- as even the current CSV export didn't export the right information- and didn't export all of the customers at all- even though they all have come within the last two weeks. The ones that did import- the customer names were not always imported as the shipping contacts sometimes differ from the person who purchased the subscription.

Andrija Krstic

Chrystal Sparkles: Hey there Chrystal, please note that you can always mail in support@subbly.co when you need a full customer list exported in CSV (both active and inactive customers).

Andrija Krstic

Merged in a post:

Extract Email List

Drew Amato

Ability to pull email contacts form active subscriber base. This will allow us to interact with our community easier.

October 27, 2018

Andrija Krstic

Hey Drew, thanks a lot for this one. We are working on this. In the meantime, let us know if you need an export done on the back end for you ;)

Kirsten Zulyevic

I need this... A simple CSV file, no integrations would be perfect.

Andrija Krstic

Kirsten Zulyevic: Hey Kirsten, if and when you need the CSV of your active and inactive customers, you can let me know and I'll do it for you..

Dominique Wilson

Agreed. Need this like yesterday.

Stefan Pretty

Dominique Wilson: we have an integration with Zapier coming out tomorrow. So this should help with this

Dominique Wilson

Stefan Pretty: Awesome. Thanks

Andrija Krstic

George Kleanthous This is a good one, thanks for posting a feature request, we will certainly look into implementing this :)

Kerri Borelli

This does not satisfy the need because the subscription ordered is sometimes different from the customer information. For example, we have an order submitted by a mother for her son who lives at a different address than the billing address. We can only export the customer info, which conflicts with the subscription info.

Stefan Pretty

Kerri Borelli: We don't collect a billing address though, so the address should be the same as the one input at checkout. We will investigate this. Thanks!

Kerri Borelli

Stefan Pretty: ok. Even if the address is the same, the customer name is not. This makes it impossible to use the csv file to fulfill orders. we have to cross-reference the subscription file (which we can't export) in order to ensure the item is addressed to the correct party.

Stefan Pretty

Kerri Borelli: Ok thank you, we will take a look!

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