Changelog

Follow up on the latest improvements and updates.

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We are excited to open-source our checkout code and share it with the community.
1️⃣ Open-sourcing our checkout code reduces the cost and delivery time for customized experiences. You and your developers can quickly implement tailored solutions using the existing code, making development more efficient and cost-effective.
2️⃣ This initial release is designed to be robust and user-friendly. To provide support and gather feedback, we are granting access to the private repository on a case-by-case basis. This allows us to assist users individually and incorporate suggestions effectively.
If you are interested in accessing the open-source checkout code, please click the link below.
This will help us understand your needs and provide the necessary support. Once reviewed, we will grant you access to the private repository. Thank you for your interest and cooperation!
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Great news! We've introduced a new feature that lets you manually define tax regions and assign specific rates to each product category. This means that merchants worldwide can now set varying tax rates based on product types, ensuring compliance with local tax laws. You can even designate certain products as tax-exempt.
Our manual tax settings provide a flexible and cost-effective alternative to automated systems, giving you the control needed to stay compliant no matter where you do business.
Exclusive Early Bird Offer:
Upgrade to a Subbly plan or higher and be among the first 10 to enjoy 50% off your first month!
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We're excited to introduce our new checkout template, designed to offer a seamless, single-form checkout experience. This new layout minimizes steps and streamlines the process, aiming to enhance conversion rates.
Preview our new template here.
For those wanting to add feedback, rating or subscription description to the right column under the order summary we've added the custom html conainer
widgetSlot__summarySectionAfter
. Therefore, now you can easily embed your custom HTML using Google Tag Manager.
To switch to this new template, simply adjust your settings in the Storefront settings by selecting "Traditional" from the template options.
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Hello Subblians,
We’re pleased to introduce our new Post-Purchase Survey. This feature is designed for those of you collecting preference data that doesn't influence subscription pricing. By shifting this survey to after the purchase, you
reduce the mental load on your buyers
and streamline the checkout process.
This adjustment is particularly beneficial for simple inquiries like "How did you find us?" which can now be seamlessly integrated post-purchase without disrupting the checkout flow.
This change can help speed up transactions and improve your checkout conversion rates, without sacrificing the insights you need to customize your service.
Create the Post-Purchase Survey
today and start optimizing your sales process!
Big news! We're bringing something
revolutionary
to your subscription-first business - Configurable Bundles. Now, mixing and matching your products is as easy as pie, giving your customers the power to save big while getting exactly what they want ✅✅.
Key Benefits:
  • Unmatched Flexibility
    : Our bundle feature beats everything else on the market, hands down.
  • More Revenue, Happy Customers
    : Encourage bigger buys with the promise of bigger savings. It's a win-win.
  • Your Entire Catalog, Now Bundle-able
    : You can sell inventory items from previous boxes using the configurable Bundles.
Explore real examples:
Take Action:
Create your first configurable bundle now or visit our website to learn more.
Unsure and want to test it first? 🤔
In celebration of our new feature, merchants on all Subbly plans can now build and preview configurable bundles. However, the option to sell these bundles is exclusive to our Advanced plan subscribers. As a launch special, we're offering a 50% discount on the upgrade difference to the Advanced plan for three months. Interested? Reach out to our support team to take advantage of this offer.
image (51)
Hey Subblians, today we're rolling out a series of updates to enhance the product structure on Subbly.
1️⃣ ̶M̶̶̶u̶̶̶l̶̶̶t̶̶̶i̶̶̶p̶̶̶l̶̶̶e̶̶̶ ̶S̶̶̶K̶̶̶U̶̶̶s̶̶̶ ̶p̶̶̶e̶̶̶r̶̶̶ ̶p̶̶̶r̶̶̶o̶̶̶d̶̶̶u̶̶̶c̶̶̶t̶̶̶
Fixed Bundles
We've moved away from the need to add multiple SKUs per product. Now, you can easily create bundles with one-time products, providing clarity for your customers. They'll be able to see exactly what they're purchasing, as the contents of the bundle will be visible in the cart and checkout views. If you previously used products with multiple SKUs, we've automatically converted them into fixed bundles for you.
2️⃣
Subscribe & Save
Fixed Bundles now include a straightforward Subscribe and Save feature for your storefronts. This allows you to offer bundles that contain both one-time purchase items and subscription options. Here's how to set it up:
  1. Create a fixed bundle.
  2. Select one-time products (either one or multiple).
  3. Determine the price for the one-time option and set up subscription plans.
3️⃣
Updated Cut-off Date Behavior
We've updated the cut-off date feature to allow for more precise planning. Now, you can set the cut-off date before the renewal date, giving you the ability to stop accepting orders for the current month in advance. This helps in better managing your stock levels.
4️⃣
Customers can join long-term subscriptions mid-cycle
For those looking to sell long-term subscriptions with specific shipment dates while allowing new customers to join mid-cycle, Soft Anchored Products are now available.
For example, previously if you had a 6-month plan and wanted to charge customers on the 10th, with a cut-off on the 15th, your customers could join only in the beginning of the 6-months period. If they were late for the first cut-off date, they skipped the whole period. This new type of plans allows new customers to join every month before the 15th during that 6-month period. If they come after the 15th, the shipment is set for the next month.
5️⃣
Multiple copies of subscription in one cart
And the cherry on top: customers can now multiply the number of subscriptions in their cart.
Create your first bundle and stay tuned! More updates are coming.
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Hey, we have an exciting improvement that will make your lives easier and enhance customers' experience even more!
We have now made the login process even smoother for the customer area. We have defaulted it to begin with a One-time password sent directly to the customer's email. Of course, the option to login with a password is still available for those who prefer it.
Integrated customer journey – is one of the levers subscription-first businesses are built on. Read more about subscription-first principles here.
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Do you want to have some fun with Subbly before getting real subscribers? Now you can unleash your imagination by adding a test gateway and making purchases, exploring subscriptions, orders, and invoices from both the customer's and admin's perspectives. Use the test card -
4242 4242 4242 4242 02/27 123
- to experience the thrill of transactions without any real money involved.
Keep an eye out for the
[test]
tag next to the entities created with the test gateway. They are just for play, so please don't ship them!
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We're excited to roll out the "Active Subscriber" Coupon Rule on Subbly. This feature enables you to offer exclusive discounts and promotions to active subscribers, seamlessly integrating a Members Only price business model. It's an effective way to reward loyalty, personalize your service, and encourage long-term engagement, strengthening your community of subscribers and boosting retention and growth.
To utilize the new model simply create a coupon with the new rule and apply that coupon in the buy link for members.
IMG_5270
You've probably already used ChatGPT... now you can harness the power of generative AI in your Subbly account too!
Our built-in AI Author bot creates and sends hyper-personalized emails on your behalf, using information about each individual customer such as their address, purchase history, survey answers, and more.
Check out the picture above for an example of what happened when we asked it to write emails for churned customers with a personalized comment about where they live.
Based on that prompt, the AI Author wrote an email that:
🟢 Incorporated the customers’ locations for a uniquely personalized touch
🟠 Referred to data from the customers’ previous subscription plans and product preferences
🟣 Offered compelling incentives to entice customers to restart their subscriptions
The AI Author bot is available as the ‘Send AI email’ action for majority of automation triggers. It comes as a part of the same AI power-up that contains Churn AI,
Try it out today and elevate your customer communications effortlessly, at scale!
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