Option for Subbly not to automatically cancel subscription after failed payment
Currently, after Subbly attempts to take a payment unsuccessfully, it automatically cancels the subscription also sending a notification to the subscriber that this has been done. As someone who uses commitment plans, this hinders my efforts to work with subscribers to sort out their late payments (some are out of the country, haven't got round to updating cards etc). Automatically cancelling the subscription disrupts this process and can cause confusion. I would prefer to have the subscription status of such subscribers to simply change to 'Past due' while I liaise with them on a way forward.
Make it clearer how to cancel
This sounds counter-intuitive, but I have a real problem with customers not being able to work out how to cancel on their account portal. The problem with that is that they then send a request by email or chat to cancel, which means they never go through the cancellation flow and aren't presented with alternative options and offers to incentivise them to stay. It also adds a customer support burden and makes them feel like they are being trapped in, which risks bad reviews. At the moment they have to go to 'manage' their subscription and then 'subscription settings' which is not at all obvious.
Coupon for Free Shipping
Coupons can now only be a for % or fixed amount, but would be great to have one to offer the customer free shipping.
customise the colour of the email templates
It would be great if you could customise the colour of the email templates to correspond with the company branding.
feature request affiliate program with goaffpro
it is an application to set up a complete affiliate program Affiliate tracking: Advanced affiliate tracking from landing to conversion Referral Link generator for affiliates Site stripe to quickly share referral links Automatic payouts through PayPal Payouts Customization: Custom Branded Affiliate Portal Affiliate Portal under your own domain Affiliates never leave your website Google and Facebook login for quick signups Analytics: Meaningful analytics for actionable insights Use of Machine Learning and AI to optimize growth Available for both affiliates and your admin dashboard Full range of graphs and metrics available Is it possible to integrate it into subbly? Thanks
Print orders slips/labels in bulk
It would be great to be able to bulk print all orders at the click of a button. Or even download a document with all the orders on them ready to print.
Survey questions on one-time products
It would be great to have the option to add survey questions onto one-time products
Require full term commitment on gifts
I have subscriptions set up as term commitments (customer must commit to a full 6 or 12 month period before canceling in order to pay a discounted month-to-month price). I would like to promote this now for people to buy for Christmas gifts for loved ones. However, if I turn on the gifting option for my 6 or 12 month plans (which is what I want them to go for), they have the ability to set how many boxes they send. So they may choose to only send one box as a gift and then they get a single box at the incorrect price (the pricing for term commitments are exclusively for people who commit to the full term). But if I don't turn on the gifting option, if they purchase now, the box will automatically ship now and they won't have the option of the gift not starting until December.
Customizable checkout page
It would be great to be able to customize the checkout page with more than just a logo and color. The way it looks now is very archaic and basic. The option to customize the verbiage and font to make it match more the flow of the personal websites would be awesome!
Help us with marketing/SEO/generating traffic! I cant be the only one that's struggling?
Really struggling with marketing, SEO and generally getting people to find our site. It would be great if Subbly you help us a bit more. After all, you're taking a cut of our sales so it's in your best interests to help us generate more sales.