Cannot integrate with ShipStation. There needs to be more sourcing options offered and where you can connect your store. These need to be updated regularly and ones that are not available to use for products need to be removed.
Change Addresss on Order Awaiting Shipping
Any individual order that is awaiting shipment should have a simple UI for changing the shipping address. We have a lot of customers that send our product as a gift. There are a myriad of reasons why a single order might need an address change but not require a change to the customer's future orders or address book. Right now I have a customer with two pending gift orders each to a different address, and one of them needs to change, but not both. There is not an easy way for me to fix this.
Survey embedded into product pages, and not on the checkout
Similar to Sock Fancy, making it possible to allow the customer to fill out the survey/build a box right on the website instead of clicking on a button that takes them away from the page. Having a direct survey can increase sales due to having the survey right in there face. This increases more interaction thus encouraging customers to be more inclined to buy product.
Ability to reactivate expired/archived coupons.
It would be great to be able to edit the "valid to" field of a coupon in order to extend a promotion, or reactivate an expired/archived code.
[BUG] Customer Address - PLEASE FIX
We are getting caught out with this all the time. When a customer updates their address, it does not change in all views. Please make sure the latest customer address is shown in all views: Packing Slip Subscription details (where you can see no of orders, survey data and payment details). It's view number 2 that we use due to needing survey data, and this does not show the customers latest address. Thanks
Ability to delete addresses
It would be a huge help if customers and admin could delete addresses off customer accounts.
Allow customers to review individual items in a shipment and view on their profile
For subs that send different items each month (for example we send different coffee beans) it would be great if our users could review the individual items they received so they can keep track of the brands/items they liked or didn't like for future repurchasing
Subbly Order Numbers passed to Stripe
Will you please enable the passing of the Subbly Order number to Stripe so that our accounting department can use the order number to reconcile the accounts? This is typical for accounting practices and if you don't use a standard number to reconcile the accounts it can cause cash flow issues and prevent scaling up of orders due to the labor involved in accounting.
Ability to GROUP survey questions into a single step vs. each question being its own step
For example, we have customers fill out a 'Player Profile' which entails several questions. Would like to have the option of GROUPING related survey questions together so they are listed out on a single step rather than each being broken out into an overwhelming amount of steps. IE: APPAREL & ACCESSORIES STEP: Shirt size? ears pierced? Jersey #? ^all one step, questions grouped^
No longer see the amount at 0 € during 3d secure authentication but the real amount
Stripe confirmed to me that for this you have to change the code and switch from setup intent to payment intent in order to be able to display the amount during this 3d secure authentication. It does not depend on the banks. It would be great to do this because a lot of customers are surprised and stop their payment at this point, they have doubts about the reliability when they see this. Thank you !