Feature & Improvement Requests

To minimize returns with incomplete address details, an extra field for the house number, zip code and optionally for postal numbers for deliveries to packing stations would be very helpful. (In German-speaking countries, an extra field for the house number is at least common, which could presumably lead to confusion for some customers)

It would be handy to have a "next order" tile on the dashboard, highlighting what product and what date is involved in the next order to fall based on renewal dates. This way we can more easily plan ahead product packing and fulfilment instead of having to dive into the customer list to find renewal dates, and then into each customer record to view their order specifics.

At the moment I can only mark an order as shipped - which notifies the customer. I would like to be able to mark orders as 'packed' or 'ready' to help with admin :)

It would be very useful to be able to filter / report on customers who have updated their payment method to be able to try retries straight away rather than wait for the next time in the dunning sequence

I would like there to be a 'redo' button in Website Builder that functions the opposite of the 'Undo' button. Sometimes I press 'undo' too much, or I've changed my mind about something, and it would be nice to have the ability to press 'redo' instead of redesigning something.

It would be very helpful to have an exclusion option within the coupons. So if I have a particular one-time product I don't want a coupon to apply for I can just exclude it. Currently the only way to make this happen is to add every single one-time product to the coupon which is time consuming. You then have to make sure to go back and add any new one-time products to the coupon if you add any in the future. Excluding a product(s) would be much easier.

I'm not sure why but there is no metric showing the average length of a subscription i.e. how long a subscriber stays subscribed on average, ideally in days. This is needed to make important projection decisions such as how much you can afford to spend on ads (based on how long you project the customer will stay), figuring when customers are likely to experience product fatigue so you can reach out to them and reduce churn, as well as informing decisions around how to increase your customer lifetime value. Could you please include it as a core metric.

Make is a digital automation platform ( make.com ) that is an alternative to Zapier. It has a free account for a limited number of operations which makes it appealing for micro/small businesses that don't need to employ multiple automations and so is much more affordable for small start ups. It would be so helpful to have an integration with the Make platformto be able to use more easily with Subbly (especially for non-developers like myself).

Have more capability to adjust the appearance of the mobile version especially when building your box. The items appear too large, which means you have to scroll down for ages to make your selections.

The actual company logo is really small, especially when viewed on mobile. If this could be made bigger and also remove the written version. For example, if the company logo says "Millies" , it automatically says Millies next to it which doesn't look clean. Best to just have one bigger logo