Feature & Improvement Requests

We'd like to add the option to push a renewal date forward from the customer's account. At the moment they can only change to a later date than schedule via the "Take a break" option but it would be great if there was the option of "Need a delivery sooner?" so in the case they're running out they can get their delivery sooner than the scheduled date. At the moment it's only possible to do from the admin page which means the customer has to email and wait to a confirmation that this was done by one of our team. Thanks!

We'd like to add the option to push a renewal date forward from the customer's account. At the moment they can only change to a later date than schedule via the "Take a break" option but it would be great if there was the option of "Need a delivery sooner?" so in the case they're running out they can get their delivery sooner than the scheduled date. At the moment it's only possible to do from the admin page which means the customer has to email and wait to a confirmation that this was done by one of our team. Thanks!

Hoping for major improvements to the reporting feature. I’m still needing to use Chartmogul to pull reports. I now pay over $100 for Subbly and also over $100 for Chartmogul. Expenses are too high when I can’t get the data I need from Subbly. The only thing I’m using Chartmogul for is figuring out the average amount we grow in subscriptions over 6 months and the average amount of subscribers we lose over 6 months. I've been told by support there's no way to pull this data from Subbly.

I am doing a box with a "build your own box" option. The customer will select their main item on the first screen and then their secondary items on the next screen. Right now, the only way for me to show pricing for these items (Which might range from Journals to Bookmarks and therefore are priced differently) is for me to manually put the price into the title or description of the multiple choice question. If we could link One Time Items directly into the survey, it would not only save time but allow for the customer to see their pricing as they select items.

Create the possibility to send automatic emails (payment accepted, subscription created,) in several languages and this in an automatic way, the site will have to recognize the place of creation of subscription to send the email with the good language. This isn't possible at the moment, which is problematic in view of the market expansion for a subscription box that would spread to a country where the language is different. Translated with www.DeepL.com/Translator (free version)

If a customer uses a gift card, then you can toggle on something to say it doesn't need payment if the value covers the order value. This needs to work for coupons as well as gift cards. My customers are having to put payment details in for a free download, which is stopping them get a promotional free download. There is no need for this.

A feature that displays a progress bar showing how much is left to qualify for free shipping after adding a one-time product to the cart.

Why do customers have to pick a shipping rule? If I've attached a shipping rule to a product, why isn't this rate automatic? When I shop on other websites, the shipping is automatic, I don't need to choose. It is confusing and adds friction to the checkout process.

I want customers to be able to buy a promotional product, without creating an account. This is putting off people, when I'm trying to attract them with a cheap offer.