When a customer cancels there is currently the option to downgrade a subscription as long as it's a variant of the current subscription. It would be extremely helpful to be able to provide other options that are not part of that specific subscription but a different subscription offering.

When I export the CVS with all my orders each month, I want to be able to easily see who is on a gift subscription and who is not. Can you add an extra column in the orders CVS indicating if the order is a gift or not?

This is way too complicated to add in Paypal and Apple Pay integration. Please make it easier!

I have lots of customers who will purchase a one time gift box in addition to subscription. It would be better and easier for us if these created as a separate order rather than together as logistically it creates a nightmare for us to figure out who needs what at a large scale.

It would be great to have the option to add survey questions onto one-time products

There is no way to determine the total amount each customer has spent in the lifetime of their subscription which prevents us from creating an avatar of our most valuable subscribers. We need a column which shows total spend per customer and also an analytic metric which shows the average customer spend.

Rather than listing the total number of failed payments, it would be helpful to see this on a customer level. i.e no of customers who have voided/past due subscriptions. It would also be beneficial to see how many customers have never renewed after their first purchase. This is helpful for those of us who discount the first box so we can easily identify and remove 'bad' customers

Be able to offer a Coupon Code for the customer to redeem a Free Gift/Product (not just for % discount or fixed amount discount)

At the moment coupon redemption limits can only be set to a fixed date. Can you set a parameter that allows the coupon to be applied after a certain amount of days / weeks? I’d like to set up a coupon that expires after 24 hours or 7 days, rather than having to set a fixed date, it automatically runs a timer.

It would be great to be able to edit the "valid to" field of a coupon in order to extend a promotion, or reactivate an expired/archived code.