Feature & Improvement Requests

The problem arises when subscribers who have paused their subscription reactivate it in the current payment period. They cannot choose to resume in the current period but only in the next box or the one after that. example Jimmy has put his subscription on hold for several months, he receives an email that makes him want to reactivate his subscription, we are between 1-10 May, the period in which all subscribers are charged to receive their box in June, Jimmy goes to his interface on 3 May to reactivate his subscription but he can't choose to reactivate his subscription immediately for the box that will receive in June, he can only choose the next period. So we need to make it possible for people who have paused their subscription to reactivate it and be charged immediately even when we are in the payment period Thx

It's possible to edit physical addresses associated with accounts as needed; please add the ability to change the email address of gift recipient.

If a customer uses a gift card, then you can toggle on something to say it doesn't need payment if the value covers the order value. This needs to work for coupons as well as gift cards. My customers are having to put payment details in for a free download, which is stopping them get a promotional free download. There is no need for this.

Why do customers have to pick a shipping rule? If I've attached a shipping rule to a product, why isn't this rate automatic? When I shop on other websites, the shipping is automatic, I don't need to choose. It is confusing and adds friction to the checkout process.

I want customers to be able to buy a promotional product, without creating an account. This is putting off people, when I'm trying to attract them with a cheap offer.

in the subscription details when it is put in the basket, the day and month are inverted, it is not possible to change it with the translator, it doesn't look very ‘pro’, can you change it. current version : july 1er 2025 correct version: 1er July 2025

A feature that displays a progress bar showing how much is left to qualify for free shipping after adding a one-time product to the cart.

It would be a huge help if customers and admin could delete addresses off customer accounts.

Would be great if customers could leave a review for a product or subscription they purchased via their account login. Admin could then place the review on the website using cop/ paste, a widget, or like we do with product links (sorry, I don't know the tech terms).

I'm not sure why but there is no metric showing the average length of a subscription i.e. how long a subscriber stays subscribed on average, ideally in days. This is needed to make important projection decisions such as how much you can afford to spend on ads (based on how long you project the customer will stay), figuring when customers are likely to experience product fatigue so you can reach out to them and reduce churn, as well as informing decisions around how to increase your customer lifetime value. Could you please include it as a core metric.