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Subscription Management Enhancements
  • Merchants can now limit how many billing cycles a customer can skip.
  • ⏳ ❌ Introduced cancellation requests instead of immediate cancellations, allowing merchants to contact customers before their subscriptions are terminated.
  • 🔄 🤝 Live mitigation for cancellations with Zendesk widget integration, enabling real-time intervention to retain customers.
  • Per-product pausing is now optional
  • Bulk updates for customer balances, streamlining account adjustments and reducing manual workload.
Product & Inventory Management
  • Added support for one-time products and inventory CSV imports, simplifying inventory management.
  • Added support for customers and orders CSV imports, allowing seamless data migration and bulk updates.
  • 🚚 Plans with multiple shipments now support a single shipment trial, giving merchants more flexibility in trial offerings.
  • 📊 Expired gift subscriptions no longer contribute to churn for more accurate MRR & churn calculations.
Admin Capabilities
  • 📜 📦 Order items CSV export – export orders with a separate row for each inventory item, streamlining packaging expirience
  • 📦 ✅ Added bulk order status updates, enabling manual synchronization with fulfillment services.
  • Possibility to filter automation logs by action type.
  • Updated export experience – column preferences are now saved in the browser cache for future exports.
  • Separate settings page for API keys.
  • Separate settings page for tags management – create, edit, and delete tags in one place.
  • Filter subscriptions, orders, and invoices by product tag.
  • Filter products by product tag and apply/remove tags in bulk.
Checkout & User Experience
  • 🎁 Updated gifting UI on checkout, along with new gift email templates for a smoother gifting experience.
  • Optional notice to warn users about existing active subscriptions, preventing accidental duplicate subscriptions.
  • 📱 Phone number field is now optional at checkout
  • Added an optional search field for Bundles
  • Improved out-of-stock handling for bundle
  • Possibility to hide the Gift voucher field on checkout
  • Added lazy loading of items on bundles
  • Possibility to hide cents (.00) in prices on checkout.
  • Updated default font on checkout.
  • UI/UX improvements on checkout.
Integrations
  • Stunning – enhance failed payment recovery to reduce involuntary churn.
  • ChurnBuster – proactively manage churn and recover lost revenue.