Allow customers to reactivate | Voters

Allow customers to reactivate

complete

Josh Hwang

Doesn't seem like a cancelled customer can reactivate their subscription themselves.

September 7, 2021

Andy🤠

marked this post as

complete

It was added approximately a month ago.

Andy🤠

marked this post as

under review

Claire Howell

Andy🤠: Are there any updates on this request?

Andy🤠

Claire Howell: Not yet. Our backlog is pretty tight right now, so this one waits for its turn.

But we agree that possibility to reactivate the subscription makes lots of sense

Claire Howell

Andy🤠: Ok!! Looking forward to it! Thanks!

Andy🤠

Claire Howell: As for now, I'd recommend you using the Pause cancellation offer. As for the customers it is the same as cancel, but is more convenient to return.