9
Downgrade options
J
Jessica Haefke
When a customer cancels there is currently the option to downgrade a subscription as long as it's a variant of the current subscription. It would be extremely helpful to be able to provide other options that are not part of that specific subscription but a different subscription offering.
Julie Gibson
Yes, I would find this extremely useful. I know it would have a positive impact on my churn if I could do this.