9
Improved UX design for clothing/fashion subscription companies
under review
Tor Neely
The most frequent feedback we get from our customers is that our checkout process is so many pages.
We are subscription fashion company with a lot of custom choices like sizes, colors, and delivery schedules. Today we manage with the solution of the Subbly survey but it will not be sustainable within the coming months.
Instead we would like to see that the customer can make all their personal choices (build their box) straight on the product page. This would decrease the amount of pages in the checkout cycle and get the customer faster though the funnel.
I have made two examples of how it could look. We think that this alternative would make Subbly in the forefront of subscription based services.
M
Ming Cheng
Great point on reducing friction for customers. This doesn't only apply to fashion companies, but for my zero waste personal care boxes too. Would be a vast improvement if customers can directly build their own box while on the product page, instead of going through a loooong flow in the checkout page.
Andy🤠
under review
Tor Neely
Andy🤠 ; Do you think this will be possible?
Andy🤠
Tor Neely: Yes. We are planning to provide "Survey/Build a box" feature integrated directly to the website approximately in Q1-Q2 2022
M
Ming Cheng
Andy🤠: Hey Andy, is the embedded build-a-box option what you're referring to? Like this suggetion? https://feedback.subbly.co/feature-requests/p/survey-embedded-into-product-pages-and-not-on-the-checkout
Wondering what the progress is in Q4 2022 now!