Pre-paid Subscriptions
complete
Stefan Pretty
Ability to let customers pre-pay for subscriptions that do not renew in the form of a one time payment. Discounts for prepayment will be able to be offered
Andrija Krstic
This is now done and has been deployed. It's been a looooong time coming, but you are now able to set your subscriptions to NOT renew and to auto-cancel after X payments or payment cycles.
Reference article: https://support.subbly.co/product-builder/auto-expiring-subscriptions
Feel free to check with the support team if you have comments/suggestions on this.
Andrija Krstic
complete
Andrija Krstic
This is now done and has been deployed. It's been a looooong time coming, but you are now able to set your subscriptions to NOT renew and to auto-cancel after X payments or payment cycles.
Reference article: https://support.subbly.co/product-builder/auto-expiring-subscriptions
Feel free to check with the support team if you have comments/suggestions on this.
Andy🤠
planned
Andy🤠
under review
A
April Hird
Andy🤠: ooo 😁 does this mean an alternative to the automations is being looked at?
A
April Hird
Hi is there any update on this please? I am using automations but it comes up saying "CANCELLED" so customers are getting confused and keep renewing which is causing lots of issues.
R
Ryan Augusto
anything on this?
k
keisha ehigie
Is there any hope for this coming any time soon? Setting up automations to cancel after the order still creates confusion as at checkout the customer is told that their product will renew.
Shanan Colvin
Another vote for this! (without having to upgrade to automations, please!)
Andrija Krstic
Shanan Colvin: This is indeed in the pipeline but for now there is a solution for this through Automations. We also offer 30 days of free trial on the automations :)
Andrija Krstic
Hey good people, please note that, although this option of setting up subscriptions to auto cancel is not something that's available to set out of the box on the product setup, this IS POSSIBLE to achieve with Automations.
So if this is integral for your business please make sure to contact support with additional clarity on how this needs done through Automations ;)
Crystal Grover
This is MUCH needed for gifting options. I am working with some realtors that are buying subscriptions for new home owners. It doesn't look good that I can't offer them a way to buy the gift without it automatically renewing.
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