Remove or Rename “Add Extra Item” link on checkout page.
complete
Catherine Bieri
This link should be removed as of the moment since it is a redirect to the home page and forces the customer to start their order again, suggesting that the site doesn't work. Or change the functionality to allow you to re-direct to the shopping page and add another product. It is frustrating to lose all your information and having to start all over when you think you can add another product. Since you can only have 1 product subscription at the moment, PLEASE remove it until there is design logic behind it to add other products. Or rename it "Remove items and Restart Order". Everyone I've asked to test my subscription site who has clicked on this link, has said they would probably abandon the subscription service and not sign up. Thank You,
Beer Nami
Bump - I still see "Go shopping" on the cart page, same sentiments as the OP above
M
Ming Cheng
I see this has been marked Complete, but in my checkout process there is still the "Add extra item" link redirecting to the home page - issue not fixed. Is there an update?
Andy🤠
complete
Hi there,
We've added custom checkout translations so you can rename this link here 👇
Thanks everyone for your input.
Feel free to book a short meeting with me to share more of your feedback👇.
Catherine Bieri
Glad to see this is under review! I did a work around and made a separate web page that informs the customer that they can add "this mug" to their cart. I then created a one time up sell item in Subbly. But if I don't want to have an up-sell I still need to have a dummy re-direct page - that would have to say something like "sorry but we don't have any products to add to your order at the moment". It's a wasted re-direct and still a workaround. Just allow us to turn it on or off - that would be great!!!
Andy🤠
under review
Jonny Sadler
Andy🤠: Hey Andy, any update on this one? (FYI there is another post on this issue too). Trying to tackle high conversion drop-off on this checkout step, and this may be contributing to it.
Hari Rai Khalsa
I only sell one item, and this has also been confusing to my customers since there's nothing else to add anyway.