Remove trial pricing doesn't work | Voters

Remove trial pricing doesn't work

complete

Dean Tavener

Removing a trial price won't save - I click "done" and "save product" but on re-entering the subscription settings my trial price is back in the field. Perhaps just a 'cancel trial settings' button to reset these fields and remove trial pricing from a subscription product?

April 13, 2020

Andrija Krstic

marked this post as

complete

This was a temporary bug perhaps which should be reported to the actual customer support section, not here :) I tried to replicate but was unable to do it. When trial is added to the product and you get the active customer on your product, you won't be able to change it back any longer as it becomes locked for editing. You will need to create another product instead.