Renewal Date - Self Service | Voters

Renewal Date - Self Service

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Patter Gersuk

Ability for Subscriber to manually set the Renewal Date themselves instead of requiring an admin to manually set it. This would be used if they want to pull a subscription in earlier or push one out later.

February 6, 2019

Andy🤠

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Andrija Krstic

Hey Patter Gersuk, thanks for submitting this request. However, I really think that it would be excessive to add this as an option as it would make it virtually impossible for the merchant to scale/plan/get the ropes on customer support side of things if customers are really able to change renewal date themselves whenever they want. 
Imagine handling business of 10K monthly subscribers where each one of them is able to manually change the upcoming renewal date (and thus the shipping date which corresponds with the renewal date as well :)
Let's leave this for now and see how many people will actually request for this. Open for suggestions as always :)

Patter Gersuk

Andrija Krstic: I would imagine most businesses can adjust to these changes and it gives our customers more flexibility. Why not make it an Opt-in feature for business owners so ones where this wouldn't work could be turned off and businesses like ours could be switched on.

Andrija Krstic

Patter Gersuk: Ok, will consider this. Thanks for the input.