The problem: a subscriber who receives his box is given a gift card by his family for Christmas from the same box to which he is already a subscriber, so of course he has to look at how to add his gift card to his subscriber customer account, there is no possibility of adding his gift card as a balance credit.
The idea: to allow customers to add a gift card from their account, which would allow the amount to be added as a credit balance, thus avoiding having to solve the problem manually and avoiding customer questions.